REPAIR SERVICES
A.H. Electronics still repairs the Out of Support work horses of the industry such as:
Agilent/HP 8566B, 8340B, 8341B, 8350B, 5328B, 5342A, 5343A, 8116A, 8112A, 8165A 8160A, 8161A, 8673B/C/D
Gigatronics 600, 900, 910, 1018, 1026
Wiltron 6000 Series Sweep Generators & Synthesized Generators
Just to name a few…
DESCRIPTION OF SERVICES
A.H. Electronics provides repair services for a vast majority of measuring and test equipment (M&TE). Our repair services are dedicated to keeping your instruments up and running. An extensive in-stock inventory of parts allows us to correct problems quickly and effectively, keeping costs low. Our distribution network usually can deliver any other required parts to us within 24 hours.
Hardware problems usually can be solved quickly but when special attention is required, our technical and managerial network will develop a lasting solution rapidly. In addition, we will make our best effort to repair any instrument even if the unit has passed through its support life.
Charges for repair services are on a time-and-material basis. The current calibration and/or repair service labor rate is $85.00 per hour.
Units submitted for repair or found to require repair during calibration will receive an initial evaluation to determine the extent of repair required. Unless prior approval has been given for repair services, the customer will be advised of the cost prior to the performance of any repair.
Note: All equipment that is submitted for calibration or repair must be accompanied with contact information (contact person & telephone number).
Units returned unrepaired are subject to the following evaluation charge:
(A) Basic Instrument $ 50.00
(B) Complex Instrument $ 100--$200.00
(C) Very Complex Instrument $ 200--$500.00
Note: If the calibration is performed, the charge will be the calibration fee or evaluation charge, whichever is greater.
Certain instruments require repair services that are best performed at the manufacturer’s facilities. A.H. Electronics can arrange for these services on an expedited basis so that the customer has the advantage of dealing with a single source for all calibration and repair services.
Note: Units found to require adjustment to meet specification(s) will require a second run (as left status) performance verification calibration which will be performed at the listed price. The initial data run & time required for alignment will be billed as repair at the standard calibration hourly rate.
On occasion, it may be possible to accurately assess the extent of a repair (i.e.- a totally inoperative item or one with multiple failures). In such cases, the customer is responsible for all such charges regardless of whether the unit is ultimately repaired.
Note: Our policy is that a ll repaired items will be recalibrated to make sure all functions work prior to return.
Note: Repairs, unless stated otherwise, is under warranty for 30 days from the date of return.
